Integration Technical Support Specialist

Job Description

WHAT YOU’LL BE WORKING ON Respond to customer requests via the ticket system Process requests received from account managers Investigation of any technical issues from providers and merchants Set up and testing new payment integrations Setting payment routing and limits according to the incoming requests Improve the support process and look for ways to automate it together with the team. WHAT YOU NEED TO SUCCEED IN THIS ROLE Empathy and the desire to help the client at all costs – the client’s …

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