Service Desk Agent with Romanian Poland

Job Description

Service Desk Agent with Romanian Poland Your responsibilities processing reports of technical problems as 1st Line Telephone Customer Service, diagnosing the problems and trying to solve them, forwarding requests to other departments if no other solution is possible, ensuring the quality of communication, registering and analyzing reports, suggesting improvements and optimizations. Our requirements fluency in English & Romanian (at least B2). high-level communication skills, familiarity with co…

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