Customer Support Consultant (German Speaking)

Job Description

Customer Support Consultant (German Speaking) Miejsce pracy: Warszawa Your responsibilities Defining, communicating and solving issues by liaising with, and acting as, the intermediary between the customer and their support teams, and SimCorp developers and consultants. Investigating customer issues with a large focus on replicating issues internally and troubleshooting with the SimCorp technical teams. Verifying for and proposing workarounds for customers while their issue is being resolved. D…

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