Engineering Support

Job Description

Our Engineering Support Team is an elite group of fewer than 10 people. The team resolves about 200 tickets a month for clients and internal users. You will provide product and backend technical support. You’ll use your proven technical expertise to analyze, troubleshoot, and resolve issues. What You’ll Do: Review/Read the log and engage in the action required. Troubleshoot the Production Environment to find solutions to externally and internally reported cases about our software product and ou…

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